Privacy Policy

Protecting your privacy is important to Intershop. We have created this privacy statement to demonstrate our firm commitment to keep your personal information confidential. By ensuring that you are aware of and understand Intershop's Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why and How We Collect Personal Information

Intershop collects and uses your personal information to provide outstanding customer service and convenient access to our products and services. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you would like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can measure customer satisfaction and develop better products.

IP Addresses
We may use your IP address (not your e-mail address) to help diagnose problems with our server, to administer our Web Site, or to gather broad demographic information.

User Registration
You may choose to fill out a registration form on our Web site with contact information that we may need. This information is used to send you requested information or products, to contact you with other product information, news or promotions, and to learn more about our Web visitors. You may choose not to receive any further information from us any time -- for more details, check out the Choice/Opt-Out section below.

Online Surveys
From time to time, we may conduct online surveys. Our surveys may ask you for demographic information, such as ZIP code or your industry sector. If the online survey collects contact data, we may use that data to send you additional information only if we specifically asked for your permission in the survey. You are free to opt-out of receiving future mailings at any time—for more details, check out the Choice/Opt-Out section below.

Cookies
We may use cookies to enhance the user experience and deliver personalized content. Cookies help us to deliver information specific to your interests, to save your having to re-enter your password each time you visit our site, or to keep track of your shopping cart. Cookies also allow us to better analyze our site traffic patterns so that we can bolster our Web offering.

Links
This site contains links to other sites. Intershop is not responsible for the privacy practices or the content of other Web sites. Please refer to the policies of the respective site.

When We Disclose Personal Information

It is not Intershop's policy to share or sell any contact information to third parties. However, because Intershop is a global company, your personal information may be shared with other Intershop business units around the world. They will protect your personal information in accordance with Intershop's Customer Privacy Policy. Intershop may occasionally share your personal contact information with carefully selected partner companies, to keep you informed about related products and services.

Intershop works with other companies that help us provide Intershop products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Intershop's policies.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

Privacy Across the Intershop Network

As a global company, Intershop operates a number of Web sites around the world. Any information that you submit to one of our sites in any one country or language may be sent electronically to a server for one of these sites in another country. As such, the information may be used, stored, or processed outside the country where it was recorded. However, we safeguard your data-security interests around the world by ensuring that this Intershop site adheres to our international privacy principles described in this policy.

How We Protect Your Personal Information

Intershop safeguards the security of the data you send us with physical, electronic, and managerial procedures. Access to some of our Web sites is password protected. We use Secure Socket Layer (SSL) to encrypt sensitive data. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Choice to Opt-Out

Intershop provides users the opportunity to opt-out of receiving future communications from us in any communications you may receive from us. You may also write to us at any time:

Intershop Communications, Inc.
Marketing/Opt-out
282 2nd Street, Suite 200
San Francisco, CA 94105, USA

Access to Your Personal Information

You always have access to the information we have about you. To review and update your personal contact information that Intershop may have about you, email us at privacy@intershop.com, or write to us:

Intershop Communications, Inc.
Marketing/Contact Updates
282 2nd Street, Suite 200
San Francisco, CA 94105, USA

Notification of Changes

Intershop's Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

If you have questions about Intershop's Customer Privacy Policy, please email us at webmaster@intershop.com.