Forrester's Forum For Customer Experience Professionals EMEA

2014-11-17 – 2014-11-18London, Westminster Bridge Park Plaza

Your customers don’t care about your business model.  They expect to find what they want across multiple touch points, defining their own journey. They go for an 'experience' – something that inspires anytime and anywhere.  To get noticed and be remembered, you have to transcend the expectations they have today and give your brand followers something new and re-define what’s possible. 

At Forrester's Forum For Customer Experience Professionals EMEA Forrester will debut new research that reveals the drivers of customer experience quality — the factors that truly matter to customers.

Don't miss the opportunity to visit Intershop at our booth and attend our workshop session to learn 3 strategies that you can use to start offering tomorrow-like experiences by:

  • Unleashing the full potential of omni-channel commerce
  • Shedding the ‘business model’ mindset
  • Developing die-hard dedication to customer centricity
Date: 17 November 2014
Time: 12:30pm - 13:00pm
Place: Westminster Bridge Park Plaza, London
Workshop: Experience Tomorrow - Everything is possible
Speaker: Jochen Moll, M

We look forward to seeing you in London,
Your Intershop Team

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Intershop Event Management

Isabell Zeitz

Marketing Manager DACH

Phone: +49 3641 50-1133

Intershop Event Management

Harold van der Horst

Marketing Director EMEA-West

Phone: +31 (6) 33 31 03 53