From initial idea through to deployment and operation, Intershop and its worldwide partners are committed to helping your business achieve success in its e-commerce business.
Our strategic advantage lies in the experience gained from launching thousands of projects since 1992, the maturity of our solutions, and the worldwide reach of our services teams. Intershop’s Full-Service E-Commerce offering is based on Enfinity Suite 6, the e-commerce technology platform used by leading Internet retailers worldwide.
We would be delighted to implement your e-commerce project.
Intershop’s Shop Managers will plan, roll out, and operate your Internet sales channel, taking responsibility for the success of your online store and the revenue it generates. They handle the following areas:
Intershop’s online marketing services are geared toward one purpose: acquiring and retaining new customers quickly and cost-effectively.
Building on our many years of experience in sales-oriented online marketing, we devise strategies and activities that are ready to be implemented as soon as the store goes live. These include:
Reaching new markets and capturing market share increases the value of your business, boosting sales and profits. We constantly improve your online store, reduce your marketing expenditure, and optimize selling costs.
One of the key challenges for an online shop is to present products in a way that maximizes sales. Here are just a few of the functionalities we offer to help ensure this:
An attractive, user-friendly online store with the right mix of standard features and special effects will encourage your customers to keep shopping. Sophisticated marketing functionality also enables:
Support for a wide range of payment methods—such as credit card, payment on receipt of invoice, advance payment, or cash on delivery—allows you to give your customers more choice and therefore improve their shopping experience. Quick, reliable, and secure handling of payments prevents lost sales and also contributes to a positive experience.
In order to sell products worldwide, online shops need to be tailored to the specific needs of many different locales—domestic, regional, or international. Our solutions support this flexibility by way of:
We provide all the necessary business services relating to your online sales channel:
A staffed service center can be provided for your customers, processing inquiries by telephone, e-mail, SMS, and fax. Our employees are given access to all the necessary systems and the proper training required to ensure the highest standard of customer care.
In addition to processing orders and advising on products, the customer service center can also handle inquiries regarding other topics, such as
Your business can fully rely on Intershop and our global partners when it comes to logistics and fulfillment. On your behalf, we can directly oversee and manage:
